Your voucher will be delivered to you or to the recipient if you choose to specify the recipient's email address.

1. There are no restrictions on when your voucher can be delivered. You can choose to have it delivered instantly or at a later date of your choosing.
2. Delivery of your voucher by email is free of charge.
3. You (or your recipient) will receive an email containing your voucher as you see it in the window above together with a link to download your voucher at any time.
4. Your voucher is loaded with value and ready to spend in accordance with voucher usage terms.
5. After placing your order you will receive a confirmation email that includes your order number together with a link to the voucher if you need to print it.
6. If you have specified a voucher recipient email address other than yourself you will receive notification to confirm when the voucher has been sent by email to your specified recipient.

• All payments are non-refundable and non-transferable against other hotel products and services

• Over 18’s only permitted at Murder Mystery Events

• Please check Event Details, Timings and Car Parking Arrangements prior to travelling to the Event as these may be subject to change.

• If the Event is rescheduled or moved, the Hotel will give you the options of transferring the ticket to a reorganised/future event. If the Event is cancelled, you will be offered the option to transfer your ticket to a future event or a refund on your tickets.

• Further t's & c's can be found in your confirmation letter